Job Description

Job Description

Job Description

Sales and Service Specialist (SSS)

Are you a people person who loves helping others, thrives in a fast-paced environment, and brings positive energy wherever you go? If so, we’d love to meet you!

The Sales and Service Specialist (SSS) is a unique hybrid role designed to provide hands-on experience in both customer service and automotive care. This position serves as a key stepping stone for future career growth within Firestone Complete Auto Care and is ideal for highly motivated individuals who enjoy learning, building relationships, and being part of a fun, team-oriented culture.

What You’ll Do:

• Create exceptional customer experiences by building trust, understanding customer needs, and recommending the right products and services.
• Deliver outstanding service while helping customers feel welcomed, informed, and confident in their vehicle care decisions.
• Work alongside a supportive team to ensure services are completed accurately, efficiently, and on time.
• Bring a positive attitude, strong work ethic, and team-first mentality to every interaction.
• Learn all aspects of store operations and confidently transition between customer-facing responsibilities and hands-on service work throughout the day.

What We’re Looking For:

• A friendly, outgoing personality with a genuine passion for helping people.
• A self-motivated individual who enjoys setting goals and achieving results.
• Someone who brings enthusiasm, positivity, and a fun spirit to the workplace.
• A team player who values collaboration, learning, and personal growth.
• A willingness to learn new skills and take advantage of career development opportunities.

Why Join Us?

We believe in investing in our teammates from day one. Full-time teammates enjoy:

• Paid vacation and holidays.
• Health benefits starting on your first day.
• On-the-job training and company-funded ASE certifications.
• Tuition reimbursement opportunities.
• 401(k) with company match.
• Vision and dental coverage.
• On-demand pay (daily pay) program available.

Join a team where your personality, ambition, and passion for helping people can make a real impact while building a rewarding career.

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