Job Description

No On-Call Hours, Weekends or Major Holidays.
Working hours: 9:00-5:30 EST

About Belle

Belle is a fast growing engagement company that is revolutionizing home healthcare – and it all begins with the feet. With 25M+ U.S. seniors no longer able to see or reach their feet, a lack of self care and mobility challenges cost the health insurance plans $38B+ in preventable medical spending every year.

Belle trains and manages a network of nail technicians or “Community Health Workers” who provide in-home foot care (aka medical pedicures). Belle uses cutting edge data science to identify those most in need on behalf of health plans and deploys its services accordingly. While in the home, Community Health Workers complete assessments and screenings, often being the first to identify emerging issues below and above the knee. As these issues arise, a team of remote nurses coordinate care with other healthcare providers - preventing serious and costly episodes.

Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!

Purpose of this Role

Belle is seeking a full-time, remote Telephonic Nurse Case Manager to help deliver high-quality, member-centered care. In this role, you will play a key part in improving clinical outcomes, supporting care coordination, and enhancing satisfaction for both members and their caregivers.

As a Nurse Case Manager, you will:

• Review documentation from in-home visits
• Provide telephonic case management for members
• Facilitate and track referrals to appropriate health and community resources
• Assess Social Determinants of Health (SDOH) and support the resolution of identified barriers to care
• Develop, update, and manage individualized care plans in collaboration with members and their care teams

This role is ideal for a compassionate nurse who is experienced in care coordination and chronic disease management, and passionate about improving the health and well-being of members through personalized, holistic support.

Requirements

Responsibilities

• Manage, validate, and track all member cases, ensuring timely communication with appropriate healthcare and community resources
• Leverage strong people skills to relate to members, show empathy for their situational/clinical circumstances, and seek creative ways to advocate for the member's best interest
• Provide feedback on BT documentation
• Communicate areas for improvement clearly and constructively to support continuous enhancement of care quality and the member experience

Experience, Skills, & Personality 

• Active Registered Nurse (RN) license with Multi-State Compact Licensure
• 2 years of experience in clinical case management
• Experience working with older adults
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Naturally empathetic with strong active listening abilities
• Quick-thinking and resourceful problem solver
• Passionate about population health and improving outcomes for aging populations
• Skilled in coordinating and facilitating timely referrals to appropriate care and community resources

• Preferred:
• Case management certification
• Skilled in motivational interviewing
• Bilingual Spanish-speaking
• Experience with Google Suite, Slack, CCIQ, eClinicalWorks
• Experience working remotely

Benefits

• Competitive compensation based on experience
• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, Wellness leave, and Paid Holidays
• Opportunity for significant career growth and expansion of responsibilities
• Ability to reshape an industry and protect lives

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