Pharmacy Tech Support / Call Center Rep (Work from Home) Job at IQVIA, Las Vegas, NV

  • IQVIA
  • Las Vegas, NV

Job Description

IQVIA seeks a remote pharmacy support call center representative to assist patients, pharmacies, and medical professionals with payment assistance programs. The role involves fielding requests related to card activation, program eligibility, and claim troubleshooting.

Responsibilities

  • Provide initial support for customer requests via telephone, email, fax, or other contact methods
  • Assess customer issues and deliver first-level support for problem resolution
  • Document relevant information and escalate unresolved issues to appropriate departments
  • Identify operational challenges and recommend improvements to management as needed
  • Work 40 hours weekly across available shift windows

Requirements

  • High school diploma or equivalent
  • Pharmacy technician experience required
  • HIPAA certification
  • 3+ years of call center experience preferred
  • Medical claim processing experience a plus
  • Bilingual English/Spanish a plus

Compensation: $18.00 per hour

Job Tags

Hourly pay, Remote work, Shift work

Similar Jobs

Jam City

UI/UX Designer Job at Jam City

 ...Leave* Happy Hours Company Events * Only applies to full-time positions. Currently, we are on the hunt for a talented UI/UX Designer who will help contribute to the success of our games! You will work in the mobile gaming space to create amazing user... 

Hartford Hospital

Quality Improvement RN - Skilled Nursing Job at Hartford Hospital

 ...skilled and caring staff which provides seniors with Nursing Services, Therapeutic Recreation, Spiritual Services,...  ...maintains a focus on patient outcomes for continuous quality assurance and performance improvement. Supports community wide staff education in areas that... 

Ideal Image

CNC Operator Job at Ideal Image

 ...Job Details Job Location: Ideal Image Inc Englewood, OH 45322Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Skilled Labor TradesTitle: CNC Machine OperatorSince 1993, Ideal Image has been a leader in the... 

University of Mount Saint Vincent

Seton College | Teaching Assistant Professor of English Job at University of Mount Saint Vincent

 ...more about Seton College by clickinghere. Seton College at the University of Mount Saint Vincent invites applications for a Teaching Assistant Professor position with a specialty in English. Candidates with cross-disciplinary expertise are encouraged to apply. This is... 

Cherry County Hospital & Clinic

Ambulance Driver Job at Cherry County Hospital & Clinic

 ...Ambulance DriverLocated: Valentine NEShift: PRNBase Pay: Starts at $15.86 per hour, with higher pay based on experience.On-Call: Must be...  ...SummaryWe are seeking a dependable and safety-focused Ambulance Driver to join our team. In this role, you will be responsible for the...